On behalf of Courtyard Gardens and Verve Senior Living, I would like to express our sincere gratitude and appreciation to Rockport for the work done on our building cladding project with completion in August of 2020
This was an extensive project spanning over a few years with many changes made to the original project scope. Rockport handled the changes and requirements well, always maintaining good communication with both myself and the engineer for the project. Many key people changed roles during this project, however Rockport remained constant and committed with the same leadership from Colin and the foremen on the site.
The relationships with Rockport and the crew working on site made some challenging situations easier, given our residents needs and sometimes special circumstances. Both Dave and Mike and all the crew were extremely helpful and considerate to our residents and many times went over and above expectations to make sure the residents were wll satisfied. My own interactions with the crew were always positive, they were willing to adjust, help solve problems or answer questions whenever I needed. The protocols changed when the pandemic started, and they quickly adjusted to our new policies and were diligent in using enhanced safety requirements to ensure the safety and well being of both the workers and the residents.
Colin, Val and all the staff at Rockport, thank you for the excellent finished product and quality of the workmanship as well as the service excellence all your team demonstrated. Not all construction crew could fit so well into our seniors living workplace and your members did so at al excpetional level. I would not hesitate to recommend Rockport Property Services to any of my colleagues.Amanda Hill |, General Manager | Courtyard Gardens, Verve Senior Living
Rockport Property Services has provided exceptional work on numerous projects, small and large, for our buildings over the past 8 years. They have provided services, including: renovations, water damage, waterproofing, exterior leaks and completed building envelope projects in excess of $1 Million.
Colin Irvine, and his crew are very capable, knowledgeable and professional. They are particularly skilled with building envelope inspections and maintenance programs.
I would recommend Rockport Property Services for all of your property maintenance and repair needs.John Peccia |, President/Director | Pacific Quorum Properties Inc.
I would like to forward my appreciation for Rockport's work. Your company has worked on my building for the last few months and there has been much water damage to my suite and the suite up stairs. As they needed to use my patio for scaffolding to access everything upstairs, I have been very surprised each day I come home to a clean safe patio. Even though it was not safe to use yet, your manager has realised my inconvenience and left a wonderful hanging basket to show their appreciation. I wish all my dealings with contractors would be this pleasant. Keep up the good work.Betty |, Resident Home Owner
It is with great confidence that I put forward this recommendation of Rockport Property Services Ltd. and its President Colin Irvine. Our strata corporation, NW 1389 The Willows, with 2 buildings located at 1103 & 1121 Howie Avenue in Coquitlam B.C. retained Rockport to complete an extensive $1.7 million dollar exterior envelope restoration project which included complete siding conversion from cedar to Hardie board, rain screen application, window replacement, new balcony surfaces and aluminum handrails.
What you can expect from Rockport is a streamlined, honest process built upon open communication and thorough market/industry knowledge that dramatically simplifies the construction process. They have proven to be a partner to be relied upon from the start of our project, in the concept /budget development phase, right through construction and on to prolonging the longevity of our buildings.
Their commitment to quality and understanding the importance of a cohesive design makes them a great partner in arriving at solutions to budget constraints, helping to meet the financial, functional and aesthetic goals of the project. They are proven stewards of an owner's money, steadfastly adhering to strict budget constraints and schedules. The co-operative and understanding nature of the employees, and their willingness to be accommodating in difficult situations help make Rockport Property Services Ltd. a truly capable and trusted partner in the construction industry.Ray |, General Site Manager | The Willows
On behalf of David and myself, please accept our thanks for your professionalism and commitment in working towards a remedy to the water leak in our unit. The people we have worked with have been wonderful. Both Adam and Brian are to be commended for their effort and attention to detail. Again, thank you for your effort and the timely manner in which this project was addressed.Lori and David |, Resident Home Owners | The Selkirk
It is my pleasure to write this letter of reference for Rockport Property Services Limited.
This is the second year we have used Rockport for a major balcony renovation /restoration project in our complex. We have found the quality of their work to be outstanding and their workers always conduct themselves in a professional manner. Numerous owners have approached council to make positive comments about the work and the workers.
During these projects we have had regular progress meetings with Colin Irvine of Rockport and all questions, comments and concerns are addressed. Colin works hard to ensure we fully understand the issues we are dealing with as items come up.
As a council we have put forward for our next Annual General Meeting the extension of the contract with Rockport Property Services for a third year as we continue major maintenance and upgrading of our complex.Karen |, Strata Council President
I would like to register my total satisfaction with the performance of Rockport Services who are rebuilding the trellis on our deck and our neighbour's deck. The removal of debris and delivery of new materials by crane went really smoothly last Friday. It was fun to watch, too!
The workmen have been professionally competent, pleasant to deal with, reliable about when they will be on site, and very considerate. They have been using the ladder to the roof to get in and out every day except the first day. Today, I saw that they were planning to haul up a couple of huge bags of debris and I invited them to exit via our suite instead, saving them the ladder climb-up and the staircase carrying down. They were very grateful. The new trellis looks so much better than the old one; the design is an improvement, it is altogether sturdier.
I know you don't often hear me give praise, so I definitely want to do it in this case.Bruce |, Resident | The Quorum